Reference

What You Agree to When You Join musang86

These terms set out the rules that apply to every account on musang86 — from how you open one, to how your wallet balance is handled, to when we may restrict access.

Account eligibility appliesDANA, OVO, GoPay wallet rules includedIndonesia-region access subject to local lawTerms updated as requiredOne account per person
musang86 What You Agree to When You Join musang86
HOW WE HANDLE THIS

What We Do to Keep Your Account Safe

These terms aren't just a legal formality — they shape how we operate your account day to day. We keep account data secure, apply consistent rules across all wallet types, and make sure any change to your terms is communicated clearly before it takes effect. Players in Surabaya and everywhere else on the platform are covered by the same account-level rules.

Account Data Handling

We store your account details securely and do not share them with third parties except where required to process DANA, OVO or GoPay transactions or verify identity.

Cookie and Session Use

We use session cookies to keep you logged in across your mobile browser and desktop. No personal wallet data is stored in cookies — only your session token.

Retention and Deletion

Account records are retained for as long as required under applicable rules. If you close your account, you can request details of what data we hold and how long we keep it.

Requesting a Terms Change Review

If you think a term was applied incorrectly to your account, contact support in writing with your account ID. We review every dispute against the published terms version active at that time.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms isn't clear — or if you believe an action was taken on your account that doesn't match what's written here — get in touch directly. We handle terms-related queries through the channels below. Have your account ID and, where relevant, your transaction reference ready so we can respond faster.

Team online

Live Chat

Start a chat from the account dashboard. For terms disputes, include your account ID and the specific clause you're asking about so we can check it properly.

Email Support

Send a detailed message to our support address. Useful when you need a written record of how a terms question was resolved — we reply to all terms-related emails.

Wallet Query Line

For questions specifically about DANA, OVO or GoPay transaction rules under these terms, flag the wallet type and your transfer reference when you contact us.

Common Questions About musang86 Terms

These are the questions we hear most often about how our terms work in practice — covering accounts, wallets and what happens if something goes wrong.

Yes. Wallet-specific rules cover how transfers are confirmed and credited, but the core account terms apply equally regardless of which local payment method you use.

No. One account per person is a firm rule under these terms. Duplicate accounts may be suspended and any balance inside them reviewed before a decision is made.

We publish the new version on this page. Continuing to use your account after the update date counts as acceptance. If you disagree, stop using the account and contact support.

Contact our support team in writing — live chat or email both work. Include your account ID, the transaction or action in question, and the specific clause you believe was misapplied.

Access to platform features depends on local law and the eligible regions we support. Where a feature is restricted, the reason is availability under local law, not an account-level penalty.

Retention periods follow applicable regulatory requirements. You can request a summary of what data we hold and the expected retention period by contacting support after account closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.